Shipping Information

 

Thank you for choosing Cloudprints.shop Tee. We are dedicated to ensuring your satisfaction with our products and services. Our commitment to providing quality extends to the processes involved in fulfilling your orders. Below, we detail our fulfillment network and shipping information to provide clarity on your order delivery experience.

 

Fulfillment Locations:

We operate with a network of trusted global distributors within the consumer product printing industry. Depending on your shipping address, we select the most suitable production and delivery partner to expedite the order delivery process.

United States:

  • Prinful – 11025 Westlake Dr Charlotte, North Carolina 28273, US
  • MyLocker – 1300 Rosa Parks Blvd, Detroit, Michigan 48216, US
  • Stakes Manufacturing – 34440 Vine St, Eastlake, OH 44095, FL 33014, US
  • Drive Fulfillment – 1226 S 630 E Suite #1, American Fork, UT 84003, US
  • SwiftPOD – 1371 Oakland Road, San Jose, CA 95112, US
  • The Dream Junction – 1915 S Susan St, Santa Ana, CA 92704, US
  • Big Oven Tees – 8742 Buffalo Ave, Niagara Falls, NY 14304, US
  • Stoked On Printing – 365 E Arby Ave, Las Vegas, NV 89119, US
  • TSC Miami/Monster Digital – 16085 NW 52nd Ave, Miami Gardens, FL 33014, US

Canada:

  • Duplium Corporation – 35 Minthorn Blvd, Thornhill, ON L3T 7N5, Canada
  • Big Oven Tees (Canada) – 122 Middleton St, Brantford, ON N3S 7V7, Canada

Brazil:

  • Gelato São Paulo – Av. Paulista, 2028 – 10th floor – Bela Vista, São Paulo – SP, 01310-200, Brazil

United Kingdom:

  • T Shirt & Sons Ltd – 11 Washington Rd, West Wilts Trading Estate, Westbury BA13 4JP, UK
  • Print Clever – Unit 109 Cheney Manor Industrial Est, Cheney Manor Industrial Estate, Swindon SN2 2DS, UK

Europe:

  • Textildruck Europa GmbH – Grenzstraße 15, 06112 Halle (Saale), Germany
  • Gelato Tech España – P.º de la Castellana, 77, 28046 Madrid, Spain
  • Gelato ASA – Dronning Eufemias gate 8, 0191 Oslo, Norway
  • OPT OnDemand – Korytná 10, 100 00 Strašnice, Czech Republic
  • Print Logistic – Transmisyjna 5, 92-410 Łódź, Poland
  • PH Print Norden – Rēzeknes iela 5b, Latgales priekšpilsēta, Rīga, LV-1073, Latvia
  • Rogac – Tržaška cesta 65, 2000 Maribor, Slovenia

Australia:

  • The Print Bar – 9 Florence St, Teneriffe QLD 4005, Australia

Asia:

  • SUBLIMINATOR Print-On-Demand, Hongkong

Please note that orders print and ship Monday-Saturday, and some items may ship separately.

 

Shipping Times and Production:

 

Production Times:

  • Standard apparel typically ships in 3-5 business days.
  • Embroidery, Mugs, All Sublimation & Custom hand-made products may take around 7-14 business days.
  • Ugly Sweaters ship in 5-10 business days (shipped from Hong Kong).

Shipping Times:

  • Domestic Shipping (United States, United Kingdom, Canada, Germany, Australia, Poland, Czech Republic):
  • Standard: 5 – 10 Business Days
  • Expedited: 2 – 7 Business Days
  • International Shipping:
  • Standard: 10 – 20 Business Days
  • Expedited: Not Provided
  • Ugly Sweaters ship from Hong Kong: 10-14 Business Days

Tracking: Once available, a tracking number will be sent with the confirmation email to enable you to track your package online.

 

Shipping Multiple Orders: Orders placed on the same day cannot be combined.

 

Shipping to Multiple Locations: Unfortunately, we are unable to split up an order and ship to multiple locations. Separate orders need to be placed for each shipping address.

 

Address Changes:

Once an order goes into processing, we cannot change the shipping address.

 

Incorrect Shipping Address:

We select suppliers closest to the customer for order production. If an incorrect shipping address is provided, the order may be sent to homeless charities, as some suppliers don’t accept returns. Customers are responsible for the accuracy of shipping information, and if a package can be resent, the customer bears the full two-way shipping cost.

 

Customs Charges and Delays:

Some countries may require import tax, duties, and customs fees for imports, which are determined and charged by the Customs office of your country. Paying these charges is your responsibility. Additionally, customs checks may cause delays in delivery times, which are beyond our control. For more information, please contact your local Customs office.
If you have any questions regarding your shipment, please don’t hesitate to email us at [email protected].
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